Blue-Caller

Privacy Policy

Last updated: January 26, 2026

Blue-Caller AI Solutions, LLC ("Blue-Caller," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI receptionist services.

Information We Collect

We collect information in the following ways:

• Call Data: When callers contact businesses using our service, we collect caller name, phone number, service address, and a description of the issue or request.
• Business Information: We collect business owner contact information, business name, service area, and notification preferences.
• Call Recordings: Calls may be recorded for quality assurance purposes. Callers are notified of this at the start of each call.
• Website Data: We collect standard website analytics including IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Provide our AI receptionist services
• Send lead notifications to business owners
• Improve our services and call handling
• Communicate with you about your account
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We share information only in the following circumstances:

• With Business Owners: Caller information is shared with the business the caller intended to reach.
• Service Providers: We use third-party services (telephony, email, hosting) that may process data on our behalf.
• Legal Requirements: We may disclose information if required by law or to protect our rights.

Data Retention

We retain call data and recordings for a limited period necessary to provide our services and comply with legal obligations. Business owners may request deletion of their data at any time.

Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: ryan.chall@blue-caller.ai

Blue-Caller AI Solutions, LLC
Moncks Corner, SC 29461

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

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